FAQs
What is required to book an appointment?
1
A $50 non-refundable deposit is required to secure your appointment. The deposit will be applied toward your service total, and the remaining balance must be paid in cash at the time of your appointment.
Can I reschedule my appointment?
2
Yes, up to two reschedules are allowed. If appointment is rescheduled more than twice, additional deposit is required.
Deposits are transferable if your appointment is rescheduled at least 48 hours in advance.
What happens if I cancel last minute or miss my appointment?
3
Late cancellations and no-shows will result in forfeiture of the deposit and will incur the full service cost.
Clients who no-show will not be eligible to book future appointments.
Is there a late policy?
4
Yes. At 10 minutes, a $10 late fee will be added to your service. Otherwise, appointment will be cancelled.
Can I add services during my appointment?
5
Appointment add-ons are only available if time permits. Please select all desired services when booking to ensure enough time is reserved for your appointment.
Can I change or remove services after booking?
6
No. Services cannot be changed or removed after booking. Please review your selections carefully before confirming your appointment.
Do services include a shampoo and blow dry?
7
Yes. All services include a shampoo and blow dry for a complete salon experience.
Do you work over another stylistās work?
8
No. Crowned by Candace does not provide correction services or work over another stylistās existing work.
Can I bring guests or children to my appointment?
9
To maintain a relaxing and professional environment, extra guests and children are not permitted unless they are also being serviced.
What if Iām feeling sick?
10
If you are feeling sick or under the weather, please reschedule your appointment. This helps maintain a safe and comfortable environment for all clients.
Can I bring synthetic hair for my appointment?
11
Please arrive with 100% human hair only for sew-ins, quick weaves, ponytails, and wigs. Synthetic hair, blended hair, or mixed-fiber hair is not accepted for these services. If you are unsure whether your hair qualifies, please contact me before your appointment.